Call Control Knowledge Base

Does Call Control Home require a smart phone?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Yes, Android smartphone is required to ensure Call Control Home is kept up to date. Call Control Home syncs with your smartphone over WI-FI when your smartphone is in range.

When is Home flashing red?

Published June 15th, 2021 by Dmitriy Kotelevskiy

- There is an incoming call and during it you push the call control icon to block this call. - The phone number is being blocked by the device.

How do I connect Home unit in parallel to my phone?

Published June 15th, 2021 by Dmitriy Kotelevskiy

This configuration will let you install Call Control Home on a spare wall jack in your home or will help some users avoid issues with their caller ID being transmitted. When installing Call Control Home in this configuration, it’s critical that you set the blocking mode to Disconnect in the Call Control mobile app . Option 1 – Connect Call Control

Will Call Control Home block every call?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Call Control Home syncs to our global database via your smartphone. Bad actors are added to our list based on over a million reports a month from all over the globe. Similar to junk email, while we can’t guarantee we will block every spam call, our cloud-based algorithms quickly identify the worst offenders, dramatically reducing harassing and dange

When is Home flashing blue and yellow?

Published June 14th, 2021 by Dmitriy Kotelevskiy

The unit is ready, but there is no connection.

How do I see what calls have been blocked by Call Control Home and how to access your home phone call log?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Call Control Home periodically syncs with your smartphone and updates call blocking databases, your personal settings and the call history of your landline phone. You can view the call history to your landline phone in Home app, where you can block callers, add callers to your allowed list and more. Open the app and you will see the Recents screen w

When is Home flashing white and blue?

Published June 15th, 2021 by Dmitriy Kotelevskiy

The firmware is being updated.

How do I change the call blocking mode to Disconnect or Ignore for Call Control Home?

Published June 14th, 2021 by Dmitriy Kotelevskiy

You can modify how Call Control Home handles blocked calls to either: Disconnect – blocked calls are quickly disconnected and blocked callers are not able to leave a voicemail. Ignore – blocked calls are muted showing the CallerID of a caller. The caller will get an impression like “nobody’s home”. You can update this setting from within Call Contro

Does Call Control Home require a smart phone?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Yes, iOS smartphone is required to ensure Call Control Home is kept up to date. Call Control Home syncs with your smartphone over WI-FI when your smartphone is in range.

How do I block or allow area codes, custom/wildcards, etc.?

Published June 14th, 2021 by Dmitriy Kotelevskiy

You can do it from the Call Filter section: 1. Сlick on the Call Filter section in the bottom navigation bar, choose the Blocked Numbers section. 2. After that tap on the ‘+’ sign and choose the type of number you want to add, enter it, then tap Block or Allow.

How do I block the last call on my landline with Call Control Home?

Published June 15th, 2021 by Dmitriy Kotelevskiy

If you receive an unwanted call on your landline phone, simply tap the button on the top of Call Control Home to immediately block that caller. You can tap the button during the call or after the call has stopped ringing.

How do I block all callers except for the Allowed list?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Follow the steps below: 1. Open Call Control app and click on Settings tab, tap on See All Settings option. 2. Scroll down and tap on ‘Call Restrictions ’. 3. Choose the needed option in the list (No Calls, Allowed Only, None) If you don’t want Contacts to be blocked in Allowed Only mode please add them to your Allowed list.

When is Home flashing green?

Published June 15th, 2021 by Dmitriy Kotelevskiy

The phone number is not blocked.

How do I lookup and report a number?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Enter a name or a number in the top Search or Lookup bar of Call Control Home app, after you look it up you will see the info about it. Or you can tap on a number in the Recents and choose the options Call, Allow, Lookup, Report.

When is Home flashing white and blue?

Published June 14th, 2021 by Dmitriy Kotelevskiy

The firmware is being updated.

When is Home flashing red?

Published June 14th, 2021 by Dmitriy Kotelevskiy

- There is an incoming call and during it you push the call control icon to block this call. - The phone number is being blocked by the device.

When is Home flashing light green?

Published June 14th, 2021 by Dmitriy Kotelevskiy

When you are on a call.

Will my home phone ring when a call is blocked?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Call Control Home is designed so that the phone connected to it doesn’t ring when a call is blocked, though depending on the configuration of your home phone system, your phone may ring once or twice during a blocked call.

Will my home phone ring when a call is blocked?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Call Control Home is designed so that the phone connected to it doesn’t ring when a call is blocked, though depending on the configuration of your home phone system, your phone may ring once or twice during a blocked call.

When is Home device lit blue?

Published June 15th, 2021 by Dmitriy Kotelevskiy

The unit is connected and synced.

How do I edit or delete a number from the Blocked list?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Go to the Call Filter page, tap on a number you want to edit. Choose the Edit option, Edit Rule or Move it to Allow list, tap the button “Apply”. Tap on a number and choose the option “Remove” if you want to delete it, then confirm with “Yes”.

How do I block or allow area codes, custom/wildcards, etc.?

Published June 15th, 2021 by Dmitriy Kotelevskiy

You can do it from the Call Filter section: 1. Сlick on the Call Filter section in the bottom navigation bar, choose the Blocked Numbers or Allowed Numbers section. 2. After that tap on the ‘+’ sign and choose the type of number you want to add and enter it. *For blocked numbers you can choose the way of blocking (Default/Disconnect/Ignore) by click

When is Home flashing yellow?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Unit is becoming ready to pair.

How do I block a caller?

Published June 14th, 2021 by Dmitriy Kotelevskiy

If you receive a call from a caller that you want to block, simply press and hold the Call Control button and the last call you received will be blocked from calling in the future. This caller is also reported to Call Control to help track spam call activity, so you’re also helping stop unwanted calls to other Call Control users too! You can block a

How to configure Home unit with CCHome 2.0 app?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Download Home app following this link Make sure that your WI-FI router is ON Open Home app and sign up with your email or password or via social networks. Or sign in with an existing account. Click on the Begin Setup option and follow on-screen instructions and give the needed permissions. In the Final Touches pages name your Call Control Home, set

How do I block a caller?

Published June 15th, 2021 by Dmitriy Kotelevskiy

If you receive a call from a caller that you want to block, simply press and hold the Call Control button and the last call you received will be blocked from calling in the future. This caller is also reported to Call Control to help track spam call activity, so you’re also helping stop unwanted calls to other Call Control users too! You can block a

How many phone numbers can I add to the Blocked and Allowed lists?

Published June 15th, 2021 by Dmitriy Kotelevskiy

You can add an unlimited amount of numbers to your Blocked and Allowed lists.

Is Call Control Home compatible with my home phone service?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Yes. Call Control Home is designed to work with any traditional analog landline or Voice over IP (VoIP) service provider, including AT&T, Verizon, Comcast, Frontier, Time Warner, Century Link and dozens of others. To properly identify and block incoming spam calls, Call Control Home requires Caller ID on your home phone line. Your service provid

Is Call Control Home compatible with my home phone service?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Yes. Call Control Home is designed to work with any traditional analog landline or Voice over IP (VoIP) service provider, including AT&T, Verizon, Comcast, Frontier, Time Warner, Century Link and dozens of others. To properly identify and block incoming spam calls, Call Control Home requires Caller ID on your home phone line. Your service provid

When is Home constantly flashing yellow?

Published June 14th, 2021 by Dmitriy Kotelevskiy

If the wires are not connected correctly or there is some kind of error.

How many phone numbers can I add to the Blocked and Allowed lists?

Published June 14th, 2021 by Dmitriy Kotelevskiy

You can add an unlimited amount of numbers to your Blocked and Allowed lists.

How does Call Control Home work?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Call Control identifies the calls you want to answer and automatically blocks the ones you don’t want. To properly identify and block incoming spam calls, Call Control Home requires Caller ID on your home phone line. Your service provider (AT&T, Verizon, BT, Comcast, etc) can help enable this service.

When is Home flashing blue and yellow?

Published June 15th, 2021 by Dmitriy Kotelevskiy

The unit is ready, but there is no connection.

How do I see what calls have been blocked by Call Control Home and how to access your home phone call log?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Call Control Home periodically syncs with your smartphone and updates call blocking databases, your personal settings and the call history of your landline phone. You can view the call history to your landline phone in Home app, where you can block callers, add callers to your allowed list and more. Open the app and you will see the Recents screen w

Will Call Control Home block every call?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Call Control Home syncs to our global database via your smartphone. Bad actors are added to our list based on over a million reports a month from all over the globe. Similar to junk email, while we can’t guarantee we will block every spam call, our cloud-based algorithms quickly identify the worst offenders, dramatically reducing harassing and dange

Is there an ongoing fee for Call Control Home to work?

Published June 14th, 2021 by Dmitriy Kotelevskiy

There is no ongoing fee for Call Control Home to operate. You just need to purchase it for one low upfront and can continue to benefit from automated call blocking!

How to delete numbers from the Blocked list?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Navigate to the Call Filter section and swipe left on the number which you wish to delete and tap “delete”.

What to do if Call Control Home is Out Of a Range?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Be in the range of the wi-fi signal. Check that wi-fi connection works. Make an attempt to pair again.

How do I change the call blocking mode to Disconnect or Ignore for Call Control Home?

Published June 15th, 2021 by Dmitriy Kotelevskiy

You can modify how Call Control Home handles blocked calls to either: Disconnect – blocked calls are quickly disconnected and blocked callers are not able to leave a voicemail. Ignore – blocked calls are muted showing the CallerID of a caller. The caller will get an impression like “nobody’s home”. You can update this setting from within Call Contro

When is Home device lit blue?

Published June 14th, 2021 by Dmitriy Kotelevskiy

The unit is connected and synced.

How does Call Control know what calls to block?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Call Control tracks a massive database of known robocallers, telemarketers and other callers who other users have reported as spam. We also work with law enforcement agencies like the FCC, FTC and IRS to help block illegal robocallers and scammers. If an incoming call matches our database, the call is blocked, otherwise calls are let through.

How does Call Control know what calls to block?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Call Control tracks a massive database of known robocallers, telemarketers and other callers who other users have reported as spam. We also work with law enforcement agencies like the FCC, FTC and IRS to help block illegal robocallers and scammers. If an incoming call matches our database, the call is blocked, otherwise calls are let through.

How do I connect Home unit in parallel to my phone?

Published June 14th, 2021 by Dmitriy Kotelevskiy

This configuration will let you install Call Control Home on a spare wall jack in your home or will help some users avoid issues with their caller ID being transmitted. When installing Call Control Home in this configuration, it’s critical that you set the blocking mode to Disconnect in the Call Control mobile app . Option 1 – Connect Call Control

How does Call Control Home work?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Call Control identifies the calls you want to answer and automatically blocks the ones you don’t want. To properly identify and block incoming spam calls, Call Control Home requires Caller ID on your home phone line. Your service provider (AT&T, Verizon, BT, Comcast, etc) can help enable this service.

When is Home flashing yellow?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Unit is becoming ready to pair.

How do I lookup and report a number?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Enter a name or a number in the top Search or Lookup bar of Call Control Home app, after you look it up you will see the info about it. Or you can tap on a number in the Recents and choose the options Call, Allow, Lookup, Report.

Is there an ongoing fee for Call Control Home to work?

Published June 15th, 2021 by Dmitriy Kotelevskiy

There is no ongoing fee for Call Control Home to operate. You just need to purchase it for one low upfront and can continue to benefit from automated call blocking!

When is Home flashing green?

Published June 14th, 2021 by Dmitriy Kotelevskiy

The phone number is not blocked.

How to configure Home unit with CCHome 2.0 app?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Download Home app following this link https://apps.apple.com/us/app/call-control-home/id1463761213 Make sure that your WI-FI router is ON Open Home app and sign up with your email or password or via social networks. Or sign in with an existing account. Click on the Begin Setup option and follow on-screen instructions and give the needed permissions.

How do I block the last call on my landline with Call Control Home?

Published June 14th, 2021 by Dmitriy Kotelevskiy

If you receive an unwanted call on your landline phone, simply tap the button on the top of Call Control Home to immediately block that caller. You can tap the button during the call or after the call has stopped ringing.

When is Home constantly flashing yellow?

Published June 15th, 2021 by Dmitriy Kotelevskiy

If the wires are not connected correctly or there is some kind of error.

How do I restrict all calls or block all callers except for the Allowed list and/or Contacts?

Published June 14th, 2021 by Dmitriy Kotelevskiy

Follow the steps below: 1. Open Call Control app and click on Settings tab. 2. Tap on Call Blocking Settings. 3. Scroll down and navigate to ‘Allowed Callers Restriction ’. 4. Choose the needed option in the list (No Restriction, Allowed, Allowed List and Contacts, All Calls disabled).

When is Home flashing light green?

Published June 15th, 2021 by Dmitriy Kotelevskiy

When you are on a call.

What to do if Call Control Home is Out Of a Range?

Published June 15th, 2021 by Dmitriy Kotelevskiy

Be in the range of the wi-fi signal. Check that wi-fi connection works. Make an attempt to pair again.